Frequently Asked Questions

General

Deal Planet finds you the best deals on products across the entire spectrum and puts them all in one awesome place.

Never. All purchases are made on the retailer's website.

As soon as the clock strikes zero (typically every few minutes) a new deal appears. A new deal could be a product with a mind-blowing price, or a coupon code to a retailer having an amazing sale. Check back frequently so you don't miss out.

All the deals are available while supplies last. As soon as the retailer is out of a product the deal will be removed from the site.

Yes, just subscribe to our newsletter here.

Nope, Deal Planet is completely free to use. Start shopping now!

Account

To update account information simply click My Account in the top right corner.

Just click the Forgot Password button and check the e-mail associated with your account.

To stop receiving e-mails click the unsubscribe button at the bottom of any promotional e-mail.

Shipping and Returns

All shipping information is dependent on the retailer the product ships from and general guidelines can be found on the individual product page. Shipping times vary.

Please contact customer service for the retailer you purchased from.

All returns are dependent on the retailer and particular product. Check the product page for more information.

You must contact the retailer you purchased the product from directly.

Orders

No, all purchases are done off-site with secure retailers who will accept your payment information. We do not store any personal payment information.

Yes, the retailer will send you an e-mail with confirmation and further information on shipping.

Contact the retailer associated with your order.

Click the link in the product order confirmation e-mail or contact customer support at the retailer you purchased from.