- What is Deal Planet?
- Deal Planet finds you the best deals on products across the entire spectrum and puts them all in one awesome place.
- Do I need to enter my credit card information on Deal Planet?
- Never. All purchases are made on the retailer's website.
- How often are there new deals?
- As soon as the clock strikes zero (typically every few minutes) a new deal appears. A new deal could be a product with a mind-blowing price, or a coupon code to a retailer having an amazing sale. Check back frequently so you don't miss out.
- Do the deals expire? Are there limited quantities?
- All the deals are available while supplies last. As soon as the retailer is out of a product the deal will be removed from the site.
- Is there a way to stay up to date on promotions and contests?
- Yes, just subscribe to our newsletter here.
- Is there a membership fee?
- Nope, Deal Planet is completely free to use. Start shopping now!
- How do I update my account information?
- To update account information simply click My Account in the top right corner.
- I don't remember my password, what can I do?
- Just click the Forgot Password button and check the e-mail associated with your account.
- How do I stop getting e-mails?
- To stop receiving e-mails click the unsubscribe button at the bottom of any promotional e-mail.
Shipping and Returns
- How long will my product take to ship?
- All shipping information is dependent on the retailer the product ships from and general guidelines can be found on the individual product page. Shipping times vary.
- My product tracking information says delivered, where is my order?
- Please contact customer service for the retailer you purchased from.
- Can I return my product?
- All returns are dependent on the retailer and particular product. Check the product page for more information.
- How do I return my product?
- You must contact the retailer you purchased the product from directly.
- Do I need to enter my credit card on Deal Planet to buy an item?
- No, all purchases are done off-site with secure retailers who will accept your payment information. We do not store any personal payment information.
- Will I receive a confirmation when my product is purchased?
- Yes, the retailer will send you an e-mail with confirmation and further information on shipping.
- How do I change/cancel my order?
- Contact the retailer associated with your order.
- How do I check on my order?
- Click the link in the product order confirmation e-mail or contact customer support at the retailer you purchased from.